Dales Water Services recently researched the potential for groundwater supply to a new farm complex in North Yorkshire on behalf of a mutual client. Having provided a positive borehole prognosis regarding the potential availability and sustainability of a private water supply, the client placed an order for the installation. Dales Water Services worked with us and the main contractor to ensure the supply was tapped, installed and made available by the due date, including supplying and installing all the necessary pumping and ancillary equipment. Their service and liaison was satisfactory throughout. We have also made use of their expertise on a number of other projects, always with positive results.
Bowman Riley Architects
Just a quick email to let you know that everything has been completed with the water pump and softener at my brother’s farm now. He is very pleased with all the work carried out and I would like to take this opportunity to thank you for an excellent service from beginning to end. Please pass on my thanks to Nigel and Carl for all their help and very professional service.
Domestic Customer, East Yorkshire
Water Brands Group are extremely happy to recommend Dales Water – we have used them on a number of occasions over the last 10 years and have always found them to be professional and supportive at all times. Service has been excellent.
Water Brands Group
I cannot thank you enough for the excellent service you gave me to restore my water supply. I had my own business for over 30 years until I retired 3 years ago and our values were always on service and customers, much the same as you. It is very heartening to see that people still operate in such a way. Your engineers were first class and dealt with the problem very quickly and with no fuss. Please pass my warmest sincere thanks.
Domestic Customer, Cumbria
Pure Leisure Group have used Dales Water Services Ltd to deliver their turn key private water supply requirements on our parks. From initial enquiry with them, I have found them to be reliable, professional and creative in delivering solutions to reduce our mains water bills and deliver water at good pressure, good volume and good quality. Their back up service is quick, minimising any down time that we may have which is rare any way. They are a pleasure to do business with and are always available to deal with any of our concerns.
Pure Leisure Group
Thank you so much. What an amazing service. Karl and Alex were fabulous: professional, tidy and courteous. They both worked extremely hard and over-delivered in terms of efficiency. I felt that at last we’d found the right company to get this system sorted.
Just to let you know that all is well with my new water supply. It’s beautifully crystal clear – I was drinking it from champagne flutes last weekend! So, all being well, I will not need to be back in touch until my filter servicing in 12 months time.
Domestic Customer, Lancashire
It is such a relief to get the water supply to the bungalow sorted out and to know that I now have a safe and reliable water supply for the tenants, with the added bonus that I am no longer required to supply the farmhouse. It is nearly twelve months since my first contact with the council and since then the water supply has been a constant worry and I have had many sleepless nights, so thank you and your staff so much for all you help and support in sorting out this less than straightforward system. I just wish I had contacted Dales Water first instead of wasting several months waiting for various other people and companies to either get back to me or to come out.
J. Shipley, County Durham
Everything is working fine, thanks – it’s a very neat job and your team were excellent. As you know, we had a problem with the stop tap but it was very quickly rectified and no harm done.
Overall great service and thanks again.
Rob, UV Purification Customer
My family run an extremely busy pub/hotel/restaurant business in a very remote location at the highest point of the North York Moors (1,325 feet above sea level). A substantial, clean & reliable supply of water is paramount to our business, but the water in our locality is very problematic due to its acidity and high mineral content.
We have used the services of Dales Water for well over 20 years, initially to treat our supply of surface spring water and more recently to drill a 280 metre deep borehole and install and service all the associated treatment equipment.
We have always found them to be extremely reliable and we have been very impressed with their ability to overcome numerous complicated problems. But probably more important, they are really nice people to deal with… I can’t recommend their services highly enough!
P. Crossland, The Lion Inn, North Yorkshire
Just want to thank you for your help & advice in helping to solve the low pressure from the borehole.The engineers who came were pleasant & polite even though they had got a bit lost.They were very competent & efficient & quickly diagnosed the problem then proceeded to rectify it.
A happy customer who can now shower morning noon & night.
Mrs. Horrocks, Lancashire