We’re delighted to announce the appointment of a new Administration Assistant, Karen Ellis, who will be based at our recently refurbished Melmerby Head Office full time.

Karen has a background working in Human Resources and in her new role she will primarily be helping the management team, dealing with telephone calls, customer queries and liaising with existing customers.

The appointment comes as part of continued expansion and we’re thrilled to welcome Karen on-board at Dales Water.

Christmas and New Year Opening Hours 2014

This year our head office officially closes on Monday 22nd of December and will reopen on Friday 2nd of January 2015. We are running an emergency call out service during that time. Thanks to all our customers for their support in 2014 and we’d like to wish everyone a Merry Christmas and Happy New Year.